Refund Policy

Effective: October 2026

14-day, no-questions-asked refunds

If you purchase Echo (annual or monthly) or Local Pro from the Windows app or this website and change your mind, email us within 14 days of the charge and we will refund the full amount. No reason required.

How to request a refund

1. Email support@echochamberapp.com with the subject "Refund request".
2. Include the email address you used at checkout (so we can find the purchase) and what you bought.

We aim to approve requests within one business day. Refunds are issued to the original payment method by our payment provider and typically appear within 14 days of approval. Your subscription or product access is removed once the refund is processed.

Google Play purchases

Purchases made inside the Android app on Google Play are handled by Google, not by us. To refund those, request it through the Play Store (Play Store → Payments & subscriptions → Budget & order history → select the order → Request a refund), or email us and we will point you to the right place. Google's refund policy applies to those transactions.

Your statutory rights

If you are in the European Union or another jurisdiction with a statutory right of withdrawal or refund for digital purchases, that right applies in addition to — and is never reduced by — this policy.

Problems instead of refunds

If something isn't working, tell us first — most issues are fixed faster than a refund takes, and we would rather fix it. But you never have to ask permission for a refund within the 14-day window.

Contact

Questions about refunds: support@echochamberapp.com.